Morgan Ellis

morgan.ellis@email.com·(212) 555-0167·New York, NY·linkedin.com/in/morganellis

Professional Summary

Operations leader who has scaled teams from 40 to 220 while improving margin and customer reliability. Combines process redesign with clear OKRs and calm cross-functional leadership.

Experience

Vice President of Operations

Apr 2020 – Present

Brightfield Retail Group · New York, NY

Owned end-to-end ops for $180M revenue business across 14 markets.
Led network redesign that reduced fulfillment cost 9% while improving on-time delivery.
Built leadership bench; promoted five directors into expanded scopes over three years.

Director of Operations

Jan 2015 – Mar 2020

Kinetic Logistics · Chicago, IL

Standardized SOPs across six regional hubs, cutting training time in half.
Partnered with finance on EBITDA recovery plan after a post-acquisition decline.